The City of Florence operates a Regional Water Authority with the surrounding communities Rockvale, Coal Creek, and Williamsburg, servicing approximately 10,000 people. Florence also provides water to the East Florence Water District which is located just east of the city boundaries. Florence draws its water from the Arkansas River and maintains a treatment facility and storage reservoir in South Florence.
The water system is operated by a staff of six City of Florence employees and managed by Water Superintendent Brandon Harris, who holds a Class A Water Certification permit and Class II Water Distribution Certification permit.

Payment Options:
- Water bills may be paid at City Hall, Monday- Friday from 8:00AM -4:00PM by cash, check or card.
- There is also a dropbox outside the main entrance or the drive-thru dropbox for checks.
- Online
Contact
For questions about water bills, water quality issues, or infrastructure problems please call City Hall at (719) 784-4848.
For specific questions about water treatment facilities and distribution please contact the Florence Water Treatment Facility at (719) 784-0618.
Water Tap Rates
Effective September 19, 2022 and thereafter:
Tap Size | Inside City | Fee for Meter Installation | Outside City* |
---|---|---|---|
3/4" | $6,720.00 | $1,860.00 | $13,440.00 |
1" | $11,941.20 | $2,010.00 | $23,882.40 |
1.5" | $35,823.60 | $5,382.00 | $69,247.20 |
2" | $47,766.00 | $6,085.20 | $95,532.00 |
3" | $107,466.00 | TBD | $215,400.00 |
4" | $191,056.80 | TBD | $382,113.60 |
6" | $429,871.20 | TBD | $859,742.40 |
8" | $764,218.80 | TBD | $1,528,437.60 |
10" | $1,194,090.00 | TBD | $2,388,180.00 |
12" | $1,719,493.20 | TBD | $3,438,986.40 |
In addition to the tap fee, the following shares of Union Ditch Company water or raw water rights that are acceptable to the City and equivalent to Union Ditch shares are required for outside users:
Tap Size | Water Shares |
3/4" | One (1) |
1" | Two (2) |
1.5" | Four (4) |
2" | Seven (7) |
3" | Sixteen (16) |
4" | Twenty-eight (28) |
6" | Sixty-four (64) |
8" | One Hundred Fourteen (114) |
10" | One Hundred Seventy-eight (178) |
12" | Two Hundred Fifty-six (256) |
Water Rates
2021 | Debt | Gallons | Minimum | Total |
---|---|---|---|---|
Inside City User | $23.18 | 3,500 | $13.94 | $37.12 |
Outside City User | $23.18 | 5,000 | $23.59 | $46.77 |
Water Consumer Confidence Reports
Consumer Confidence Reports
Public Notice of Violation Reports
Dalapon 2020 2021/2022 Backflow Violation CDPHE Response to Copper Sulfate