Water Department

The City of Florence operates a Regional Water Authority with the surrounding communities Rockvale, Coal Creek, and Williamsburg, servicing approximately 10,000 people. Florence also provides water to the East Florence Water District which is located just east of the city boundaries. Florence draws its water from the Arkansas River and maintains a treatment facility and storage reservoir in South Florence.
The water system is operated by a staff of six City of Florence employees and managed by Water Superintendent Brandon Harris, who holds a Class A Water Certification permit and Class II Water Distribution Certification permit.

Water Department 2019

 Payment Options:
  • Water bills may be paid at City Hall, Monday- Friday from 8:00AM -6:00PM by cash, check or card.
  • There is also a dropbox outside the main entrance or the drive-thru dropbox for checks.
  • Online

Contact

For questions about water bills, water quality issues, or infrastructure problems please call City Hall at 719-784-4848.

For specific questions about water treatment facilities and distribution please contact the Florence Water Treatment Facility at 719-784-0618.

Click here for additional information on Water Billing

Click here for information on Bulk Water

Water Tap Rates

Effective October 19, 2020 and thereafter:

Tap Size Inside City Deposit for Meter Installation Outside City*
3/4" $5,600.00 $1,550.00 $11,200.00
1" $9,951.00 $1,675.00 $19,902.00
1.5" $29,853.00 $4,485.00 $57,706.00
2" $39,805.00 $5,071.00 $79,610.00
3" $89,555.00 $5,000.00 $179,500.00
4" $159,214.00 $5,000.00 $318,428.00
6" $358,226.00 $5,000.00 $716,452.00
8" $636,849.00 $5,000.00 $1,273,698.00
10" $995,075.00 $5,000.00 $1,990,150.00
12" $1,432,911.00 $5,000.00 $2,865,822.00

In addition to the tap fee, the following shares of Union Ditch Company water or raw water rights that are acceptable to the City and equivalent to Union Ditch shares are required for outside users:

Tap Size Water Shares
3/4" One (1)
1" Two (2)
1.5" Four (4)
2" Seven (7)
4" Twenty-eight (28)
6" Sixty-four (64)
8" One Hundred Fourteen (114)
10" One Hundred Seventy-eight (178)
12" Two Hundred Fifty-six (256)

2020 Water Rates 

2020 Debt Gallons Minimum Total
Inside City User $27.46 3,500 $13.94 $41.40
Outside City User $27.46 5,000 $23.59 $51.05

Water Consumer Confidence Reports

Consumer Confidence Reports

2012     2013     2014     2015     2016

2017     2018     2019     2020